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Privacy Policy

A LEGAL DISCLAIMER

Last Updated: October 14, 2025

Introduction

Welcome to Victoria’s Culinary Collection. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our catering services or visit any of our food establishments.


Information We Collect


Information You Provide to Us
When you use our contact form or interact with our website, we may collect:
    • Contact Information: Name, email address, phone number, and mailing address
    • Event Details: Event date, location, number of guests, dietary restrictions, and catering preferences
    • Communication Records: Messages, inquiries, and correspondence you send through our contact form or email
    • Payment Information: Billing address and payment details (processed securely through third-party payment processors)


Information Automatically Collected
When you visit our website, we automatically collect certain information, including:
    • Device Information: IP address, browser type, operating system, and device identifiers
    • Usage Data: Pages visited, time spent on pages, links clicked, and navigation patterns
    • Cookies and Tracking Technologies: Small data files stored on your device to enhance your experience


How We Use Your Information
We use the information we collect for the following purposes:
    • Service Delivery: To process inquiries, provide quotes, coordinate catering services, and fulfill event orders
    • Communication: To respond to your contact form submissions, answer questions, and provide customer support
    • Improvement: To analyze website usage, improve our services, and enhance user experience
    • Marketing: To send promotional materials, special offers, and updates about our catering services (with your consent)
    • Legal Compliance: To comply with applicable laws, regulations, and legal processes


How We Share Your Information
We do not sell your personal information. We may share your information with:
    • Service Providers: Third-party vendors who assist with payment processing, website hosting, email delivery, and analytics
    • Event Venues: When necessary to coordinate catering services at specific locations
    • Legal Requirements: When required by law, court order, or to protect our rights and safety


Cookies and Tracking Technologies
We use cookies and similar technologies to:
    • Remember your preferences and settings
    • Analyze website traffic and user behavior
    • Provide personalized content and advertisements
    • Improve website functionality
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.


Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

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Data Retention
We retain your personal information for as long as necessary to:
    • Fulfill the purposes outlined in this Privacy Policy
    • Comply with legal obligations
    • Resolve disputes and enforce agreements
Contact form submissions and event-related information are typically retained for [specify timeframe, e.g., "3 years" --- or whatever you think Janine?)  unless you request deletion.


Your Privacy Rights
Depending on your location, you may have the following rights:
    • Access: Request a copy of the personal information we hold about you
    • Correction: Request correction of inaccurate or incomplete information
    • Deletion: Request deletion of your personal information
    • Opt-Out: Unsubscribe from marketing communications at any time
    • Data Portability: Request transfer of your data to another service
    • Objection: Object to certain processing of your personal information
To exercise these rights, please contact us using the information below.


Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.


Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.


Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. Continued use of our website after changes constitutes acceptance of the revised policy.


Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Victoria’s Culinary Collection
victoriabruneni@gmail.com


California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, sold, or disclosed, and the right to opt-out of the sale of personal information. To exercise these rights, contact us using the information above.


European Privacy Rights (GDPR)
If you are located in the European Economic Area, you have rights under the General Data Protection Regulation, including the right to access, rectify, erase, restrict processing, and data portability. You also have the right to lodge a complaint with a supervisory authority.

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